Outsource to save money & improve service.
As competition increases, Internet Service Providers (ISP) like you are looking to differentiate yourselves with top-notch customer service without sacrificing product offerings and while also managing costs. You can accomplish this with cost-effective, white-label backend services from Golden West. From comprehensive technical support for all services to email hosting and from compliance issues like copyright infringement enforcement to value adds such as anti-virus protection and remote computer repair, put our expertise to work for your customers.
Golden West keeps the spotlight on your company while sharing our reliable expertise for a better online experience. After calculating the costs of providing these services internally the value of Golden West’s services will be apparent. Let us take some things off your plate and do what we do best, so you can focus on the rest.
You can choose from a robust complete suite of solutions or go a la carte and choose only the hosted ISP solutions you need.
Have you calculated the costs of providing all services yourself?
Complete our online form to be contacted for a no-obligation consultation with Golden West Technologies.
“Golden West set us up about 16 years ago, so we could start offering broadband. We’ve used them ever since for things like email and PPPoE authentication. Their responsiveness is unmatched; we haven’t really had any issues. Their spam filtering alone is something that would be hard to handle in house; it’s way more economical to use them.”
Casey Quint, Plant Manager
Blue Lightning ISP
Wiggins, CO
"In addition to email and PPPoE authentication, the Golden West Help Desk takes calls from our members after hours, which saves us a lot of truck rolls. That’s huge, because we cover a large rural area from Newell, SD, up to Lemon, SD, and over into Montana. They also give our members access to Golden Shield and VIPRE Advanced Security solutions."
Lyle Reiff, Manager of Telecom
West River Cooperative Telephone Company
Bison, SD
"We use the Golden West Help Desk for phone, cable, and internet support after hours. We love that our customers are served by representatives right here in the Midwest, and our customers like knowing that, too. We appreciate working with a company that has our same Midwest values and commitment to customer service. That means a lot to us."
Pam Kopfmann, Customer Service Manager
Santel Communications
Woonsocket, SD